Refund policy

Return policy

We do not offer and accept a return which means you must be sure before you ordering from us.

Please carefully review your order before confirming your purchase. All sales are considered final. 

Refunds

We do not offer refunds or exchanges for any products sold through www.yoyodistribution.ca

The only exceptions to our No Refund Policy include:

• Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, a replacement may be provided at the discretion of yoyo distribution.
• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
• Incomplete Service: If a purchased service is not fully delivered, a partial or full refund may be considered.
• Expired Products: Receiving a product in an expired condition warrants a report to our Customer Service within 5 days for potential refund or replacement.